We currently focus primarily on products for dogs, with plans to expand our range as Cosy Pets grows.
Orders are normally dispatched as soon as possible after they are placed which is usually within 1-2 working days. Delivery times can vary depending on the product and delivery service used. You can find more information on our Delivery Information page.
Delivery costs are calculated at checkout and may vary depending on your order. Any applicable delivery charges will be shown before you complete your purchase.
We sell a growing range of products for pets, including everyday essentials, toys, accessories, treats and cosy comforts. We’re continually adding new products and brands to our range.
We accept the payment methods available at checkout. All payments are processed securely.
Yes. If you need to return an item, please see our Returns & Refunds page for information about our returns process and eligibility.
If you have a question about an order, product or anything else, you can contact us through our Contact Us page or email us at support.cosypets@gmail.com. We’ll be happy to help.
You’ll receive an order confirmation by email after successfully placing your order. If you don’t see it, check your junk or spam folder.
Yes. Payments are processed through our secure payment system, and we take reasonable steps to protect your personal information. For more information, please see our Privacy Policy.
Cosy Pets is an online pet store, allowing us to keep our costs lower and make shopping convenient for pet owners.
Cosy Pets is a UK-based small business. We’re proud to be building the business from the ground up and aim to provide a friendly, reliable service to every customer.
